Ticket #152 (closed Bug: fixed)

Opened 2 years ago

Last modified 2 years ago

can't get started on a fresh installation, ending up in login dialog

Reported by: dust Owned by: dust
Priority: major Milestone:
Component: Application Version: v4.0.6
Severity: Serious Keywords:
Cc: Operating System: Windows
OS Version:

Description

Just installed Mulberry on an new PC (Windows XP) and can't get it started.

Double click on the desktop icon starts up mulberry and I end up with a login menu: Login to server: (blank field, not editable) and User ID: (blank field, editable)

the only options i have are clicking ok (grayed until i entered something at the user id field) or cancel (which ends mulberry). when entering something at the user id field and clicking ok, i get a message box saying "The server field in the email account IMAP is empty. Please specify a valid server address at this field." and mulberry quits (after clicking ok).

i have no way to reach the preferences as seen in the QuickStart? Guide.

the only other email client i have installed is outlook express (pre-installed) which i never used.

Change History

Changed 2 years ago by BatterBits

  • severity changed from Other to Serious

I agree with Dust - I have tried installing on XP Pro sp2, and on Vista RC1 - same problem with both installs - no way to actually start the programme.

Changed 2 years ago by Cyrus Daboo

  • status changed from new to closed
  • resolution set to fixed

Problem with installer - now fixed.

Changed 2 years ago by Cyrus Daboo

  • milestone deleted
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